Repair and Maintenance

The Scania Repair and Maintenance programme: offering customers a total support package.

Available for vehicles aged between 1 to 84 months or to a maximum of 1,200,000 kilometres, and includes comprehensive product cover against original component failure or wear and tear.Coupled with all servicing carried out to manufacturer’s guidelines and the peace of mind of protecting your operator’s licence, all Ministry inspections and annual certification are included. To further enhance this programme, your ancillary equipment can also be included.

Key programme features and benefits:
  • Protection against component wear and tear
  • Max 24, back-on-the-road warranty
  • No unscheduled invoices
  • Maintenance to manufacturer’s guidelines
  • Ministry compliance
  • Preferential parts and labour rates
  • Manageable monthly payment terms
  • Maximum uptime!

Why choose Scania for your business?

Every aspect of our business is devoted to providing the best customer service and to maximising your vehicle availability and efficiency. Scania workshops provide access to an impressive range of systems providing highly skilled Technicians with sophisticated diagnostics, the latest repair techniques and specialist tooling. Everything we do is about providing you with the reassurance that your investment is protected.

We believe that knowing what’s included and excluded in a programme will help ensure that you select the correct programme for you.

Standard Inclusions
  • Routine maintenance to manufacturer’s guidelines and Ministry inspections
  • Repair of manufacturer’s components
  • MOT fees, preparation and journey to test station
  • Roadside breakdown
  • Max 24
  • Maintenance at any Scania dealer
  • Vehicle document filing
  • Defect reporting

Standard Exclusions

  • Tyres, paintwork and glassware unless specified in the Schedule
  • Fuel
  • Antifreeze, coolant inhibitor, oils and lubricants (top-ups) used between services
  • Fitted plant and accessories such as refrigeration units, tail lifts, power take-off units or any other ancillary equipment unless specified in the Schedule
  • Maintenance and repair of bodywork unless specified in the Schedule
  • Repair of damage caused by an accident or by acts or omissions of any third party or of the Operator, or any repair required as a result of any pre-existing condition known to but not disclosed by the Operator or of any unauthorised modification
  • Repair of damage resulting from faults in, or incorrect fitting of, the body or any other ancillary or additional equipment
  • The fitment, service or repair of any equipment that becomes a requirement under government legislation enacted after the date of the Agreement
  • Maintenance and repairs caused by or arising out of a breach of any of the Operator’s obligations under this Agreement
  • Structural repairs or repairs to the chassis necessary as a result of misuse, overloading, chemical contamination or off-road use unless specified in the Schedule
  • Any alterations, adjustments, rectification or repairs necessary to obtain a Reduced Pollution Certificate, and transportation to the test centre for the test itself
  • Any damage or loss of performance caused as a result of tampering with electronic control devices or speed limiters
  • Any other maintenance required by legislation enacted after the date of the Agreement.

For full terms and conditions please contact your local Support Programmes Department.

Andrew Bentley, MInst SMM
General Manager – Marketing & Business Development
Tel: +44 (0)121 524 1808
Mob: +44 (0)7711 638 808